Tas’heel Agent

One of the key milestones achieved by FastLink was the ability to establish a strategic partnership with the government – becoming a Tas’heel agent by demonstrating knowledge, expertise, and trust. Understanding the importance of this partnership, FastLink aims to add value constantly and provide creative solutions to serve both our customers and government partners better. The Tas’heel system provides comprehensive online services covering the full spectrum of MOL application processes and more. The Ministry of Labour has appointed FastLink to operate in all of the emirates regardless of their physical location. The duties of a Tas’heel agent are vital in managing the system successfully and those include:

  • Registering new users and providing them with a User ID and Password

  • Training clients how to use the Tas’heel online system

  • Ensuring error free transactions are completed by every client trained in the program

  • Providing technical support and assistance

  • Picking up the physical applications, sorting the documents and archiving them using the metro-filing system

  • Preparing the archives in order to be collected by Ministry of Labour